If you are having difficulties logging into your Aspen account due to disabled password, please contact your student’s school. Below are instructions if you have forgotten your password or your account has become disabled.
How do I retrieve my forgotten password?
On the log-in page, look under the log-in box for “I forgot my password.” Click on this link, follow the directions, and your password will be sent to the registered e-mail address.
What if my account is disabled?
If you have tried to log-in unsuccessfully 3 or more times, your account will be disabled. Please contact your school to have them reset your password.
For additional information or assistance please contact your school principal or guidance counselor.